Information on the rates for your chosen hotel

The following list contains some abbreviations, special names and explanations. In principle, all of the rate descriptions are maintained by the hotels themselves for worldwide use. This means that English terms or abbreviations are frequently used. The terms below have become internationally established. However, we cannot guarantee the accuracy of the hotel’s details or the meaning and completeness of the terms.

Term and rate explanation
ARR Arrival time/date
BKG, BKING Booking
CC Credit card
AX American Express
CA Mastercard
CB Carte Blanche
DC Diners Club
EC Eurocard
ER Air Canada/Enroute
JC Japan Credit Bureau
VI VISA
CHG Change
CXL Cancellation
DEP Deposit
DOA Date of arrival
EXCL exclusive
G Gratuity
GTD guaranteed
INCL inclusive
PCT per cent
PKG, PCKGE Package
PN per night
SVC Service charges
TI Tax included
VAT Value added tax
ADV PURCHASE particularly cheap rate with booking in advance, mostly associated with payment in advance
BEST AVAILABLE RATE Best available rate
BEST FLEXIBLE RATE Best flexible rate
BEST UNRESTRICTED RATE Best rate without special restrictions/ (booking) conditions
BOOKING RESTRICTIONS Booking restrictions
CANCEL 24 HRS PRIOR TO 4PM LOCAL HTL TIME DOA Cancellation has to be at least 24 hours prior to 16:00 hours (local time of the hotel) on the arrival date
CHILDREN POLICY Special conditions for children
CREDIT CARD GUARANTEE REQUIRED FOR ALL ARRIVALS Credit card details required for every booking
CORPORATE-/BUSINESS-RATE Corporate rate
EXCLUDES excludes
FIRST NITE CANCEL OR NOSHOW PENALTY APPLIES In the case of cancellation a first night cancellation fee or no show penalty applies
FLEX RATE flexible rate
FULL PREPAYMENT 100% prepayment
GRATUITY Gratuity
GTC C C MANDATORY Your credit card details are mandatory for guarantee
GTC TO DEP Deposit necessary
MANDATORY obligatory
MEMBERSHIP ID GOVERNMENT AARP AAA Tariff is only granted for the memberships stated
NO FAMILY PLAN No special conditions for families
NON CHANGEABLE Changes not possible
NON REFUNDABLE Refunds not possible
NO SHOW No show
PROMOTIONAL/SPECIAL RATE Special offer
RACK-/RAC-RATE Normal tariff
RATE Room tariff/price
REGULAR RATE Normal tariff
SENIOR RATE Special tariff for older persons, in most cases identification is required
STDPN TI +G Standard rate per night including tax excluding gratuities
TAXES ON ROOM Total tax per room
TRAVEL AGENT/INDUSTRY Special tariff for Travel Agent employees
- 4PM ARR DATE HOLD The rate/booking is guaranteed with arrival up to 16:00 hours
5 PCT DISCRETIONARY SVC CHG 5% service charges (optional, at the hotel’s discretion)